ABOUT INSTLY

Built by people who have lived the problem.

Fifty years across the international health insurance lifecycle—from corporate benefits and distribution to pricing, underwriting, claims and servicing.

50 yearsCOMBINED EXPERIENCE
8 disciplinesONE PRODUCT SYSTEM
InstlyPRODUCT
ARCHITECTURE
01Brokerage

Advice and client work

02Distribution

Markets and panels

03Corporate benefits

Employer and member needs

04Underwriting

Risk and authority

05Actuarial & pricing

Rates and insurer logic

06Claims

What happens after sale

07Servicing

Ongoing policy work

08Policyholder

Buying and using cover

THREE SIDES OF THE SAME TRADE

We have sat in every seat at this table.

The platform is shaped by the work as it really happens—not by assumptions about how insurance ought to work.

One connected
product system
BUILT FROM THE INSIDE
CORPORATE & DISTRIBUTION

Advice, benefits and operating models

Regional Health & Benefits leadership, proposition development and operational excellence across Europe, the Middle East, Africa and Asia Pacific.

PRODUCT & INFRASTRUCTURE

Schemes, TPA services and MGA structures

Corporate and association scheme design, insurer negotiations, delegated authority, servicing models and international health product development.

POLICYHOLDER

The person using the cover

Long-term expatriates buying this insurance for ourselves and our families in the markets our clients live in.

MB

Mo Buglow

FOUNDER · INSTLY
IPMI MGA, PRODUCT & TECHNOLOGY (ADVISORY) · 3 YEARS

Led the IPMI proposition at Insured Nomads, including insurer negotiations, delegated authority and the overall MGA structure. Designed modular IPMI plans and an association-based offering across benefit design, underwriting logic and pricing, then led the supporting technology into live broker and client use.

Drawing on twenty-five years inside international health insurance, Mo designs the AI foundation behind Instly—turning pricing, claims, renewals and servicing into independent operational systems built to scale beyond demos.

LinkedIn →
AW

Alan Westhead

SENIOR ADVISOR
WTW · HEALTH & BENEFITS LEADERSHIP · 16+ YEARS

Leads Health & Benefits across Central and Eastern Europe, the Middle East and Africa, alongside regional responsibility for operations and excellence across APAC, Australasia and CEEMEA.

His WTW career spans proposition leadership, target operating models, professional excellence and lean operations—connecting corporate benefit strategy with the processes, people and technology required to deliver it consistently across markets.

LinkedIn →
VISIBLE IN THE PRODUCT

Three decisions that govern how Instly behaves.

Not values for a wall. Product boundaries customers can verify for themselves.

01

We build technology. We do not underwrite.

We carry no risk, favour no insurer and never compete with the businesses using the platform.

YOUR PANEL AND COMMERCIAL TERMS STAY YOURS
02

Your clients, brand and data remain yours.

Instly operates behind your customer experience. We never contact your clients or present ourselves as their broker.

WHITE-LABELLED AND DOMAIN-LOCKED BY DEFAULT
03

AI prepares. A person decides.

AI structures the work and flags uncertainty. Consequential recommendations and actions retain a visible human review point.

ACCOUNTABLE REVIEW IS BUILT INTO THE WORKFLOW
WHAT WE DO

We make complex insurance processes work simply.

Pricing, claims, renewals and servicing—structured into independent, AI-driven products that hold up in live operations, not just demonstrations.